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Microsoft Power Platform Solution Architect Sample Questions (Q93-Q98):

NEW QUESTION # 93
Case Study 1 - First Up Consulting
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
Current environment
Existing systems and processes
First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.
The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.
Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Azure Active Directory.
An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker's primary recruiter.
First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device. Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
Requirements
General
There is no standardized communication tool across the company, and this causes communication issues between different teams.
First up employees must be able to contact each other by using a secure system to ask and answer questions about medical cases.
Workers must be able to communicate in near real-time with worker support agents.
Client company visits
Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality.
Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information.
The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency.
When a worker makes an appointment, the appointments must appear in the timeline for the worker's contact record.
Job history information
The solution must provide a worker appointment booking system that can access worker historical job placement data.
The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker.
Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker.
Job posting data from previous work engagements must be accessible by the Power Platform solution to ensure that new job postings are accurate.
First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
Worker access
The solution must support workers that speak different languages. The solution must provide automatic translation capabilities.
The solution must support near real-time communications between workers and recruiters.
Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters.
The solution must provide workers a way to search for general information about available positions.
Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
Data platform
Audit teams must have the ability to view worker information on their mobile devices.
Audit teams must be able to record data during visits to locations where workers are placed.
The solution must support the ability for a corporate governance auditing team to periodically audit the organization's records, policies, and procedures.
Reporting and analytics
The reporting and analytics team must be able to create reports that include data from all facilities and all workers.
Management reports must present an overview of the entire organization. Other reports may be limited to specific offices.
You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
Security
Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users.
Worker records must only be viewed by the recruiting office that the worker visits.
Worker still records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system.
User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.
Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data.
Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
Issues
The organization reports the following issues:
Recruiters report that they cannot see historical job placement data for workers.
API usage reports show that the number of API calls made exceeds limits. This causes delays saving data.
Users cannot view Power BI reports within the Power Platform apps.
Some security clearance information for workers not visible from within the Power Platform solution.
Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity.
The testing ream reports that one of the canvas apps is not working as expected. An error message displays as specific pages load.
Drag and Drop Question
You need to recommend the appropriate messaging channel solutions for the organization.
What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Omnichannel for Customer Service dashboard
Scenario: Workers must be able to communicate in near real-time with worker support agents.
The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
If you choose to expand your customer service offering to provide chat and channels, the Customer Service workspace seamlessly adjusts to support managing conversations as well.
Note: As an agent with the Customer Service Representative security role, when you open Customer Service workspace, you start on the Customer Service Agent Dashboard unless your administrator has changed the default view. This dashboard shows you your active cases, cases you can work in queues you are assigned to, and your open activities. You can open existing cases and activities or begin working new cases from the queues you are assigned to and create activities.
Box 2: Power Apps Portal
Workers must be able to sign into a PORTAL by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/csw-overview

NEW QUESTION # 94
A company has two departments: Sales and Operations. The Sales department divides its salespeople into East, West, and Central teams. The Operations department has two groups:
Accounting and Engineering. The company asks you to help with the security model for their departments. The company has the following requirements:
- The Accounting manager needs to have access to the data of all
departments.
- The Sales manager must have access to all sales data and read-only
access to Engineering data.
What security model for the Dataverse records access will you propose to implement?

A. Business units
B. Organization
C. Hierarchical
D. Teams
E. Azure AD groups

Answer: A

Explanation:
The Business unit security model is the basis for Dataverse security. The model controls access to the data using security roles, teams, and users. By linking all of them together, you are getting a role-based security model. By default, the Organization is a top-level of a business unit hierarchy. Each business unit has a default team. You cannot change or delete the default team.
You must assign every user to only one business unit.
The business unit security model uses security roles to assign them to the users or teams. A team also can consist of users from different business units.
Reference:
https://docs.microsoft.com/en-us/learn/modules/model-security/4-dataverse
https://docs.microsoft.com/en-us/power-platform/admin/create-edit-business-units

NEW QUESTION # 95
You are designing a Microsoft Power Platform solution that will include multiple applications.
You have the following requirements:
- Support agents managing cases.
- Project managers reviewing and updating their projects.
- Stock managers managing warehouses.
- New site visitors self-registering.
- Employees tracking time entries.
Which three requirements can you meet by implementing role-based applications- Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. New site visitors self-registering.
B. Support agents managing cases.
C. Staff tracking time entries.
D. Project managers reviewing and updating their projects.
E. Stock managers managing warehouses.

Answer: B,D,E

Explanation:
Role-based applications allow for different groups of users to have customized access to specific functionality and data based on their roles in the organization. This would enable the support agents, stock managers, and project managers to have access to the specific applications and data they need to perform their job duties efficiently. However, self-registering for new site visitors and time tracking for employees may not require role-based applications.

NEW QUESTION # 96
You need to design the quality inspection order data model.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

NEW QUESTION # 97
You design a Power Platform solution for a customer. The solution uses Microsoft Dataverse as the data store.
You are managing the go-live process for the solution.
The customer reports the following performance issues:
* Form load time is much slower than it was during testing.
* Overall system performance has been significantly slower that it was during testing.
You need to recommend how to troubleshoot system performance.
Which actions should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Box 1: Review the fields that are on the form
Keep the number of table columns (fields) to a minimum.
The more table columns (formerly referred to as fields) you have in a form, the more data that needs to be downloaded to view each record.
Box 2: Review one to many relationships to verify whether cascade settings are necessary.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/optimize-form-performance

NEW QUESTION # 98
......

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